Clean Access
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Quality

Clean Access > Quality

We care about Quality

Quality Management

The CleanAccess Quality Control Department ensures the maintenance of high standards of service and production, in line with the ISO 9001:2015 requirements.
 
We monitor performance indicators, evaluate suppliers, and assess customer satisfaction. All of this ensures that the production of cleaning equipment and accessories meets customer expectations, guaranteeing high quality and reliability. Production quality is confirmed by the company’s certificates and references.

ISO Certificate

Quality Policy

The Quality Policy of CleanAccess Ltd., operating in the field of design, production, and sales of cleaning system equipment for the food industry, as well as stainless steel equipment for the food industry and CNC services, focuses on ensuring the highest quality products and services for our customers.
 
The Quality Management System is implemented according to ISO 9001:2015 and is linked to business processes through the manufacture and sale of products that meet customer, legal, and internal requirements. The business plan and its processes are part of the Quality Management System. A process-oriented approach is promoted.
 
Every member of our team is responsible for the Quality Management System and is aware of and respects the CleanAccess Quality Policy.

CleanAccess’ goal and strategy is to be perceived as:

  • A well-organized, transparent company based on good communication with both customers and suppliers
  • A reliable and trustworthy supplier
  • A manufacturer that respects the natural environment
  • A solid business partner
  • A company with constant but sustainable growth

We achieve these goals through:

  • A full understanding of our customers' needs and meeting their requirements
  • Systematic, detailed planning of goals that ensure production is carried out to the highest standards of quality and safety
  • Constant improvement of skills, qualifications, competencies, and awareness of our Quality Management System, including setting requirements for ourselves and colleagues and regularly assessing performance
  • A process-based approach at all stages of the company's operations
  • A commitment to continuous improvement of process management through analysis of results and changing internal and external conditions
  • Implementation of innovative products, preceded by a series of tests and analyses, and adapting our products and services to the continuously growing high hygiene and food production safety standards
  • Partnership-based business relations with our customers and suppliers

The CleanAccess Management Board is responsible for the effectiveness of the Quality Management System, and the Quality Policy represents the Board’s commitment to providing the necessary resources to achieve the organization’s goals and improve them.

Quality Control Department:

  • Supervision of the production process to ensure our products meet high-quality standards
  • Regular inspection of finished products (e.g., thread checks) and monitoring production parameters and raw material quality
  • Employee training on procedures and quality standards
  • Documenting product quality, reporting control results, and improving the production process
  • Analyzing complaints and implementing corrective actions to prevent future occurrences. The complaint rate in 2023 was 0.03% of sales